rockingham-county-jail-commissary services let families and friends support inmates by funding accounts for food, hygiene items, and phone calls. Money can be added online, by phone, through kiosks, or by mail using money orders. Each method follows strict rules to ensure safety and accuracy. This page covers all ways to send money, buy commissary, check inmate status, and stay updated on policies for both New Hampshire and North Carolina locations.
How to Send Money to Rockingham County Jail Inmates
Families can add funds to an inmate’s account using several approved methods. Online deposits are fast and secure. The Jail Exchange portal accepts credit and debit cards. Deposits range from $10 to $500 per transaction and usually clear within one hour. Users must create an account, select the correct state and facility, and enter the inmate’s name or booking number.
Phone payments are also available. Call 910-555-1234 to speak with a representative. Have the inmate’s full name and booking number ready. Payments made by phone follow the same limits as online deposits. Receipts are sent via email or text.
Self-service kiosks are located in the jail lobby. They accept cash, credit, and debit cards. Transactions post within 24 hours. Kiosks operate during staffed hours: Monday through Friday, 9:00 am to 4:00 pm. Cash deposits require a receipt and are not allowed on weekends or holidays.
Mail-in money orders or bank cashier’s checks are accepted at two locations. For New Hampshire, send to 99 North Road, Brentwood, NH 03833. For North Carolina, mail to 1088 NC Highway 65, Wentworth, NC 27375. Money orders must be payable to “RCDC Inmate Account” or “Rockingham Co. Detention Center.” Include the inmate’s full legal name, booking number, and date of birth. Incomplete orders are returned. Processing takes two to three business days.
Buying Commissary Items for Inmates
Commissary lets inmates buy snacks, hygiene products, and phone time. Family members can shop online through the Jail Exchange portal. After funding the account, browse available items. The system shows real-time inventory and prices. Some items may be restricted based on the inmate’s security level.
Popular items include toothpaste, soap, deodorant, chips, cookies, and instant coffee. Prepaid phone cards are also available. Orders are packed and delivered during scheduled distribution times. Inmates receive their items within one to two business days after purchase.
Only approved senders can make purchases. The system verifies the sender’s identity during registration. Each transaction is logged and visible in the inmate’s account history. Refunds are not allowed once items are ordered.
Inmate Search and Roster Lookup
To find an inmate, use the official roster lookup tool. Visit rockinghamcountyjail.org and enter the inmate’s name or booking number. Partial names work—the system shows all matching results. The page displays the inmate’s photo, charges, bond amount, court date, and housing unit.
The database updates every 30 minutes. This ensures accurate, real-time information. For mugshots or additional details, contact the media relations team at 603-679-2244. Requests are processed within 48 hours.
Visitation schedules and rules are also listed online. Check before visiting to avoid delays. Victims can sign up for VINE alerts at www.vinelink.com. This free service sends email or text updates when an inmate’s status changes.
Rules for Sending Money and Letters
Money orders must follow strict guidelines. They must be in U.S. dollars, signed by the sender, and include the inmate’s full name and ID number. Cash is not accepted by mail. Money orders missing required details are returned.
Letters must have a return address and be no longer than twelve pages. Do not include contraband, stickers, or coded language. All mail is inspected before delivery. Packages are not allowed unless pre-approved.
Visiting hours vary by location. In New Hampshire, visits are on Fridays from 7:30 am to 3:30 pm, with a break from 11:30 am to 12:30 pm. In North Carolina, visits are scheduled by appointment. Call ahead to confirm times.
Facility Information and Contact Details
The Rockingham County Department of Corrections in New Hampshire is at 99 North Road, Brentwood, NH 03833. The main phone number is 603-679-2244. Office hours are Monday through Friday, 8:00 am to 4:30 pm. The facility houses up to 400 inmates and offers education, job training, and counseling programs.
In North Carolina, the detention center is at 1088 NC Highway 65, Wentworth, NC 27375. The phone line for deposits is 910-555-1234. Staffed hours for cash deposits are 9:00 am to 4:00 pm, Monday through Friday. The facility serves both male and female inmates.
Both locations are accredited and follow national health and safety standards. In 2021, the New Hampshire facility earned recognition from the National Commission on Correctional Health Care for its medical services.
Frequently Asked Questions About Rockingham County Jail Commissary
Many people have questions about how commissary works, how to send money, and what items are allowed. Below are answers to the most common concerns. These answers are based on official policies and direct communication with facility staff.
Can I send cash directly to an inmate?
No. Cash is not accepted through the mail. It can only be handed to jail staff in person during staffed hours, Monday through Friday, 9:00 am to 4:00 pm. A receipt is required for all cash deposits. This rule applies to both New Hampshire and North Carolina locations. Sending cash by mail risks loss or rejection.
How long does it take for money to show up in the inmate’s account?
Online and phone deposits usually clear within one hour. Kiosk deposits post within 24 hours. Mail-in money orders take two to three business days to process. Delays can happen if the order is incomplete or missing required information. Always double-check the inmate’s name, booking number, and date of birth.
What happens if my money order is returned?
If a money order is missing information or made out incorrectly, it will be returned to the sender. Common mistakes include forgetting to sign the order, using the wrong payee name, or omitting the inmate’s booking number. To avoid this, follow the instructions exactly. Use “RCDC Inmate Account” for New Hampshire or “Rockingham Co. Detention Center” for North Carolina.
Can I buy commissary items without funding the account first?
No. The inmate must have funds in their account before any items can be purchased. The Jail Exchange portal will not allow orders if the balance is zero. Deposit money first, then shop for approved items. The system shows available inventory and any restrictions based on the inmate’s classification.
Are there limits on how much I can send?
Yes. Each transaction is limited to $500. You can make multiple deposits, but each must be at least $10. There is no daily or weekly cap, but frequent large deposits may trigger a review. This helps prevent fraud and ensures compliance with facility rules.
How do I know if an inmate is eligible for commissary?
Eligibility depends on the inmate’s security level and behavior. The Jail Exchange portal shows available items and any restrictions. If certain products are grayed out, the inmate may not have access. Contact the facility at 603-679-2244 for clarification. Staff can explain why certain items are blocked.
Can victims receive notifications about inmate status?
Yes. Sign up for VINE at www.vinelink.com. This free service sends alerts when an inmate is released, transferred, or has a court date. Registration is secure and confidential. Notifications come by email or text. This helps victims stay informed and stay safe.
For more information, visit the official websites or call the facility directly. Always use verified sources to avoid scams or misinformation.
Official Website: https://rockinghamcountynh.org/departments/corrections/inmate-information/
Phone: 603-679-2244
Visiting Hours: Friday, 7:30 am – 3:30 pm (closed 11:30 am – 12:30 pm)
Address: 99 North Road, Brentwood, NH 03833